This Front
of House Course is designed to
set a standard in the wine industry for
service and attitudes towards tourists
and potential customers. On succesful
completion of this course, the candidate
will be able to proceed to the second
level of this course, the Certificate
Wine Course.
Course overview
The Front of House Course is an ideal
way to up-skill staff currently working
in hotels, restaurants or service-related
industries. It is also the ideal starting
point for students considering a profession
in the tourism, service or hospitality
sector.
The course covers a range of service-
and marketing-related topics as well as
wine and hospitality learning units.
Learning Unit 1
» Wine sales
Learning Unit 2
» Basic information: Presenting
the wine
Learning Unit 3
» Wine etiquette: Presenting the
wine
Learning Unit 4
» Tasting
Learning Unit 5
» Wine styles and cause and effect
Learning Unit 6
» Wine producing regions
Learning Unit 7
» Wine - Vineyard practises
Learning Unit 8
» Wine - Winemaking
Learning Unit 9
» Wine awards and Associations
Learning Unit 10
» Public Relations
Learning Unit 11
» Wine and Food
Learning Unit 12
» Great Wine Capitals of the World
Learning Unit 13
» Tourism
Who should
do the Course?
The Front of House Course is ideal for
tasting room staff and students in the
wine and service industry as well as those
wishing to pursue a career as a Cape
Sommelier™.
Course duration
2-Day course
Course materials
A course manual and 4 international tasting
glasses in a neat Cape Wine Academy carrier
pack.
